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FAQs

Orders

• How can I check my order status?
• What do the statuses mean?
• Can I modify, merge, or cancel my order?
• Is there a minimum order?
• Can I order samples?

Shipping and Returns

• How are shipping rates calculated?
• Where do you ship?
• How long will my refund take?

Products and Pricing

• How can I check inventory or receive a restock notification?
• Where can I find size charts and sizing information?
• Do you offer coupon codes, bulk pricing, or wholesale pricing?

DTF Printing

• Do you offer printing services?
• How to Use the DTF Gang Sheet Design Tool
• How to Re-Order Your Previous DTF Designs

Accounts and Invoices

• Do I need an account, and how do I manage it?
• How can I get an invoice?

Taxes

• Do you offer tax exemptions?
• What is your GST number?